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WIX PMA | March 2025
TRAINING ALERTS
Price Increase
General Call Flow
Delivering Bad News
Cloning a Site
Manual Refund Flow
Protecting Wix CC Identity
New AI Chatbot Test
Escalating AI Chatbot Complaints
Installing the Authenticator Extension
Setting Up the Authenticator Extension
Getting the Security Key for Authenticator Extension
PCI Compliance
New Premium Plan for Social Marketing
Changing Account Language
Password Sharing
Addressing Concerns Regarding the Current Situation in Israel and Palestine
When and How to SPLIT Tickets
When to Split Tickets?
When NOT to Split Tickets?
Creating New Ticket - From User's Reply 1.1
Creating New Ticket - From User's Reply 1.2
Creating New Ticket - From User's Behalf 1.1
Creating New Ticket - From User's Behalf 1.2
Creating New Ticket - From User's Behalf 1.3
Handling Account Access Concerns
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